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Our Guarantee & Warranty - Fielding ADU Torrance

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The Fielding ADU Torrance Guarantee

Every addition, garage conversion, and ADU we build in Torrance carries the same promise: it’s built square, permitted, and finished on schedule, and we put that in writing before the first nail goes in. Reed Calloway, Owner of Fielding ADU Torrance, doesn’t ask you to take a contractor’s word for anything. The price lands in your hands before work starts, and the guarantee lands in writing with it. If something fails inside a year, we return at no charge and correct the defect. That’s not marketing language. That’s the Garrison Standard, and it’s the only way we’ve built since 2006.

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What’s Covered

  • Workmanship for a full year. The Garrison Standard covers workmanship defects for 365 days from completion; if the work fails inside that period, we come back and make it right at no charge.
  • Written price, fixed before work starts. You approve a number on day one, and that same number shows up on the final invoice, with no change orders unless you request a change yourself.
  • Permits pulled and inspections passed. We build by the book in Torrance, and that means the city signs off before we call a project done.
  • Clean job site, every day. The Garrison Code includes “leave it clean,” and we mean it daily, not just on the final walkthrough.
  • Background-checked, uniformed crew. Every person on your property is verified before they set foot on site, so you know exactly who’s there.
  • Parts and materials handled correctly. When we install James Hardie siding, work with Abodu or Boxabl panels, or frame conventionally, we install according to spec so the manufacturer’s own warranty stays intact.
  • Straight answers on scheduling. We commit to a realistic finish date, and if something changes, you hear it from us directly, not through a voicemail.

Our Satisfaction Promise

If you’re not satisfied with the work, you tell us, and we fix it. Not a callback queue, not a project manager who has to “look into it.” You call (424) 358-3068 and a live person picks up, whether it’s noon or midnight. We schedule a second visit at no charge, walk the issue with you, and correct the defect. The guarantee is spelled out on paper: what it covers, how long it runs, and exactly how we make it right if something fails. One full year, in writing, with Reed Calloway’s name on the line as the owner who stands behind it. That’s the make-it-right process. It isn’t complicated because we don’t make it complicated.

Licensed & Insured Backing

A guarantee is only as good as the company behind it, and the company behind Fielding ADU Torrance is Garrison Partners, building to The Garrison Standard since 2006. We carry state licensing and insurance because Torrance requires it and because you should never build without it. If a crew member gets hurt on your property, our insurance covers it, not your homeowner’s policy. If something goes wrong structurally, our written guarantee backs the repair. Licensing means the state has verified we’re legitimate; our one-year written promise means we’re accountable to you long after final inspection. That’s the real guarantee behind the paperwork.

How the Garrison Code Shows Up on Your Torrance Project

The Garrison Code is how we operate, and it’s simple enough to fit on a job site whiteboard. Show up in the window. Price in writing. By the book. Leave it clean. Stand behind it for a year. In practice, that means we give you a written line-item price before any work starts, pull every permit Torrance requires, pass every inspection, sweep the site daily, and hand you the written guarantee at the same time we hand you the final invoice. No fine print. No verbal promises that evaporate. Just a standard that’s been consistent across every Garrison Partners location for nearly two decades.

What Homeowners in Torrance Actually Ask About Our Guarantee

The bedroom inside a new ADU

Does the one-year guarantee cover the materials too?

Our written guarantee covers workmanship, and we install materials like James Hardie siding or prefab panels from Abodu, Cover, and Dvele according to manufacturer specifications, which keeps their separate warranties valid. If a material fails due to a manufacturing defect, we’ll help you file the manufacturer claim, but our one-year promise is specifically about the work we did. Call (424) 358-3068 if you want the full breakdown before you sign anything.

What happens if I find a problem after the year is up?

Call us anyway. Nobody at Fielding ADU Torrance hides behind a calendar. If it’s a workmanship issue that emerged just past the year mark, Reed Calloway will assess it honestly and tell you what we can do. The written guarantee is one full year, and we honor that strictly; after that, we’re still a local Torrance company that wants you to call us for your next project, not curse our name at a backyard barbecue.

Will the price actually stay the same from quote to final invoice?

Yes. The price goes in writing before any work starts, and the number you approve on day one is the number on the final invoice. Change orders happen only when you ask for a different scope, and that new number is also in writing before the extra work begins. The Garrison Code exists so you never stand in your backyard wondering where an extra $12,000 went. Call (424) 358-3068 to schedule your free estimate and see the written price for yourself.

Does the guarantee apply to kitchen and room additions too?

It applies to everything we build: stand-alone ADUs, garage conversions, room additions, and the accompanying site work. The Garrison Standard is one standard, not a tiered menu where bigger projects get thinner promises. A $30,000 garage conversion in central Torrance and a $200,000+ detached ADU in Southwood both get the same written one-year guarantee and the same background-checked crew.

What if the work fails and you’re busy on another job?

The guarantee says we return at no charge and correct the defect. “Busy” doesn’t override that. We schedule your second visit, put it in writing, and show up. If you call at midnight, a live person answers and logs the issue. If you call at noon, same thing. The 365-day promise does not wait for our convenience. Call (424) 358-3068 and a person picks up, every time.

Why the Written Guarantee Matters More Than Any Sales Pitch

Most contractors in Torrance will tell you they stand behind their work. Almost none of them hand you a document that says exactly what that means. Ours does. It names the coverage period, the process for correction, and the fact that the second visit is free. That distinction matters when a year has passed, the winter rains have come, and something needs fixing. You’re not relying on goodwill. You’re relying on paper, signed and delivered. That’s the difference between a promise and a guarantee, and Reed Calloway has been doing it that way since 2006.

Get Your Project Guaranteed in Writing

The bathroom inside a new ADU

Before you sign with any contractor, ask them to put their guarantee in writing. Most will hesitate. Fielding ADU Torrance won’t, because it’s already standard practice. Call (424) 358-3068 to schedule your free estimate, and you’ll receive the written price and the written guarantee before any work starts. Serving Torrance and surrounding areas with ADU construction, garage conversions, and room additions built square, permitted, and finished on schedule.

Written by Reed Calloway, Owner at Fielding ADU Torrance, serving Torrance and the South Bay since 2006.

Getting started with Fielding in Torrance

Every project starts with a conversation and a written price. Here is how to take the first step.

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Your Torrance team

A local crew that works across Torrance and the towns around it, to the same written standard as every Fielding location.

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Read our written promise

What we promise on every job, written down, with the terms spelled out before any work starts.

Our promise
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